Call us : (904) 270-8870

Contact Us

Our NS Mayport Homes team is ready to assist you in any way we can, from leasing information to resident services and maintenance needs. We look forward to hearing from you!
 

Leasing and Community Management Office

289 Moale Avenue, Bldg 289
Jacksonville, FL 32227
Phone: (904) 270-8870
 
Hours of Operation:
Mon -- Fri: 8:00 am - 5:00 pm
 

Off-Base Leasing Office / Ribault Bay Community Center

1201 Assissi Lane
Atlantic Beach, FL 32233
Phone: (904) 372-4701
 
Hours of Operation:
M, T, Th, F: 8:00 am - 5:00 pm
Wed: 8:00 am - 7:00 pm
Sat: 10:00 am - 4:00 pm
Sun: 12:00 pm - 4:00 pm


Leasing Information:
Get the leasing process started today by completing a brief online leasing inquiry here, or call our leasing team at (904) 270-8870.

Resident Services:
Residents can access our team and a variety of services online via the Resident Portal, or feel free to stop by our office or call our management team during office hours at (904) 270-8870. 
 

     

Maintenance

Residents can submit routine maintenance requests online through the Resident Portal, or contact the Maintenance team by phone at (904) 270-1233.

24-Hour Emergency Maintenance
Emergencies should be reported to the Maintenance team directly at (904) 270-1233.
For medical emergencies or to report a fire, please dial 911.

Community Management Contacts

 

 

Dolly Ihli
Community Manager
(904) 270-8870
[email protected]

 
Jasmin Matos
Assistant Community Manager
(904) 270-8870
[email protected]

 
Stephanie Harrison
Resident Engagement Specialist
(904) 595-2049
[email protected]

 




 

How can we help?

Family Housing 3-Step Issue Resolution Process

Step 1

Identify Issue

Contact our local management/maintenance team.

NS Mayport Homes
Mgmt. Office: 904.270.8870
Maintenance: 904.270.1233
NSMayportHomes.com

Step 2

Incomplete or Not Satisfied?
Contact Management

Escalate the issue to our corporate management team.

Balfour Beatty Communities
BB Care Helpline: 877.253.6988

Step 3

Issue Unresolved

If expectations are still not being met, contact:

Navy Housing Office
NS Mayport: 904.270.5738
[email protected]



 
 

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Take $750 off your move in rent, when you move in by August 31st. Contact us today and take a Virtual Tour of our Community from the comfort of home!

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Call Today (904) 270-8870